All purchases are final and we will not accept any refund or accept any request for exchange of products or cancellation of orders.
You are requested to examine the goods immediately for any deficiencies and/or damages of their appearance and whether all accessories are included upon delivery or collection (as the case may be). If it is the case, please contact our Customer Service.
In the event that you find the size of the ordered product does not fit your requirement,
If it is before delivery, Ideali Limited may at its discretion change the product model or product brand for you;
If it is after delivery and the package of the product is opened, no replacement arrangements will be made.